Moveworks
About this tool
Name
MoveworksCategory
toolsMoveworks is an AI-driven platform designed to automate IT support and help desk tasks within organizations. By leveraging advanced machine learning and natural language processing, Moveworks allows companies to resolve common IT issues faster and with greater efficiency. From password resets to troubleshooting software issues, the platform handles requests autonomously, allowing IT teams to focus on more complex problems. It seamlessly integrates with existing IT systems, providing a smarter way to manage support requests while enhancing user satisfaction.
How to use
How to Use:
Integrate Moveworks with your company’s IT infrastructure.
Employees can submit IT requests via chat, email, or through the Moveworks interface.
The AI analyzes and categorizes the request, automatically providing solutions or forwarding it to the appropriate IT team member if needed.
Track the resolution progress and provide feedback on the service to help improve future interactions.
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